Terms of Use

Effective Date: 09/30/2013

Last Updated Date: 04/06/2015

I. Introduction and Eligibility

Please read these Terms of Use (“Terms”) carefully before using the Recovery Record Service.

These Terms include Recovery Record’s Privacy Policy, which is incorporated by reference into these Terms. We have included several annotations in boxes to help explain or emphasize key sections. These annotations are for convenience only and have no legal or contractual effect.

This agreement is a legally binding contract. It may change as our business changes, and you agree you will review it and any updates regularly. Your continued use of the Recovery Record Service means you accept any changes.

Binding Agreement. These Terms constitute a binding agreement between you and Recovery Record, Inc. and its affiliates and subsidiaries (collectively “Recovery Record,” “we,” “us”). “You” and “users” shall mean all visitors to the Recovery Record Service, including individuals, clinicians, and clinicians’ organization users. You accept these Terms each time you access the Recovery Record Service. If you do not accept these Terms, you must not use the Recovery Record Service.

Revisions to Terms. We may revise these Terms at any time by posting an updated version. You should visit this page periodically to review the most current Terms, because you are bound by them. Your continued use of the Recovery Record Service after a change to these Terms constitutes your binding acceptance of these Terms.

The terms “post” and “posting” as used in these Terms shall mean the act of submitting, uploading, publishing, displaying, or similar action on the Recovery Record Service.

Health-Related Information” means all individually identifiable health information, including demographic information and information related to an individual’s physical or mental health, the provision of health care to the individual, or the individual’s payment for the provision of health care.

Clinician” means a treatment professional with whom an individual has a patient-provider relationship outside of the Recovery Record Service. Clinicians are not employees, independent contractors, or agents of Recovery Record.

II. The Recovery Record Service

The “Recovery Record Service” means the website located at www.recoveryrecord.com and any mobile application or Internet services under Recovery Record’s control, whether partial or otherwise, in connection with providing its services. The Recovery Record Service provides a web and mobile platform for eating disorder education and management so that individuals and clinicians can record and evaluate recovery goals and progress.

The Recovery Record Service provides information, not medical, legal, or psychological advice, diagnoses, or treatment.

You assume full risk and responsibility for your use of information obtained through the Recovery Record Service.

Informational Purposes Only. You acknowledge that all of the information and content on the Recovery Record Service not provided by clinicians is provided “as is” for informational purposes only. Recovery Record does not give medical, legal, or psychological advice, diagnoses, or treatment. The Recovery Record Service may provide helpful Health-Related Information, but it is not intended to substitute for professional advice, diagnoses, or treatment, or your judgment. You assume full risk and responsibility for the use of or reliance on information you obtain from or through the Recovery Record Service or from Recovery Record.

Information from Clinicians. You may be able to communicate with your clinician and your clinician’s organization through the Recovery Record Service. Such information is Health-Related Information and treated as discussed in these Terms and our Privacy Policy. You agree that Recovery Record is not responsible for what a clinician or clinician’s organization may do with information you provide to the clinician or clinician’s organization. We make no representations concerning the completeness, accuracy, or utility of any information provided by a clinician through Recovery Record, or concerning the identity, qualifications, or competence of the individuals who posted it.

Clinicians Must Treat Information Obtained through the Recovery Record Service as Confidential Patient-Provider Communications. The Recovery Record Service provides a service to allow individuals to post Health-Related Information and transmit it to clinicians and clinician’s organizations. Clinicians, clinicians’ organizations, and those acting on their behalf, agree to treat the information they obtain through the Recovery Record Service as confidential patient-provider communications. Moreover, clinicians, clinicians’ organizations, and those acting on their behalf, agree to treat such information in conformance with the clinicians’ and clinicians’ organizations’ own policies and applicable law related to confidential patient-provider communications and Health-Related Information.

You are not a patient or client of Recovery Record Service. Contact a professional for medical, legal, or psychological advice.

No Patient or Client Relationship with Recovery Record. Your use of Recovery Record Service does not create a patient or client relationship with Recovery Record. You should consult with qualified health professionals who are familiar with your individual medical needs concerning your specific medical issues. Never disregard professional advice or delay in seeking it because of information you read on the Recovery Record Service. If you think you may have a medical emergency, call your doctor or 911 immediately. We do not recommend or endorse any provider of health care or health-related products, tests, opinions, procedures, items, or services.

Communicating with Multiple Clinicians. You may be able to use the Recovery Record Service to communicate with a single clinician or a group of clinicians. Your communications may be seen by those clinicians who are members of the group to which you are communicating. For example, if you are linked with three clinicians in the Recovery Record Service and want to discuss a topic with two of them, you may send group communications to just those two. You agree to send messages to other users only when they are relevant to the purposes for using the Recovery Record Service, and you agree not to send spam or harassing messages. You may be able to stop receiving messages through the Recovery Record Service by severing your link with the other user.

III. Recovery Record’s Health-Related Information Practices

Recovery Record voluntarily complies with the requirements of the “Privacy Rule” and “Security Rule” as defined by Health Insurance Portability and Accountability Act (“HIPAA”) of 1996 and the Health Information Technology for Economic and Clinical Health Act (“HITECH Act”).

We may use and disclose Health-Related Information to provide our services.

We may use de-identified Health-Related Information as permitted by law.

HIPAA Authorization to Clinicians Upon Request. Upon our request, you agree to provide Recovery Record with a written or electronically signed authorization to release any Protected Health Information (as that term is defined in the Health Insurance Portability and Accountability Act of 1996) that you have posted to the Recovery Record Service, so that we may electronically deliver or make such information available to you or clinicians and their organizations through the Recovery Record Service in accordance with such written or electronically signed authorization. We may provide you with a form for such purposes.

Use and Disclosure. We may use and process the Health-Related Information posted to the Recovery Record Service for the proper management, provision, and administration of the Recovery Record Service and our business, and as permitted by law. We may also disclose Health-Related Information if we believe it is required by law or we obtain reasonable assurances from the recipient that such information will be held confidentially and used or further disclosed only as required by law or for the purpose for which we disclosed it. You agree that Recovery Record may use and share de-identified Health-Related Information to the fullest extent permitted by law.

Data Transfers at Your Request. We do not transfer Health-Related Information to third parties, other than clinicians and their organizations, our vendors and suppliers, and as otherwise required. We may transfer Health-Related Information to third parties, including health plans, health-care clearinghouse, and others upon the request of you and the users who are acting under your account. You acknowledge that when you consent to transferring the information to third parties, we have no control over how those third parties will use and disclose the information.

Access, Amendment, and Accountings. We will facilitate any clinician’s requirements under the Privacy Rule to give patients access and the ability to amend Health-Related Information you posted to the Recovery Record Service. We may also facilitate an accounting of disclosures as required by the Privacy Rule.

Department of Health and Human Services (“HHS”) Audits. We may give HHS access to our internal practices, books, and records related to the use and disclosure of Health-Related Information for the purposes of determining compliance with the Privacy Rule.

The Recovery Record Service retains the information you post to it for compliance and regulatory purposes and will cooperate with you regarding requests to delete information. We will provide you copies of Health-Related Information in electronic form if you decide to terminate your use of the Recovery Record Service.

Termination of these Terms. At the termination of these Terms, at your request, we will provide you with a copy of Health-Related Information in an electronic form that is accessible through commercially available hardware and software. If feasible, we will also return or destroy all Health-Related Information you post to the Recovery Record Service. If such return or destruction is not feasible, we will continue to abide by these Terms with respect to such information and limit further uses and disclosures to those purposes that make the return or destruction of the information infeasible. You acknowledge that segregating Health-Related Information for removal from the Recovery Record Service may be infeasible.

Security Rule. We will comply with the provisions of the HIPAA Security Rule as applicable to business associates but reserve the right to discontinue or modify the Recovery Record Service in the event such rules are amended or changed.

We will use appropriate administrative, physical, and technical safeguards to prevent use or disclosure of Health-Related Information other than as provided for by these Terms.

Appropriate Safeguards. We will use appropriate safeguards to prevent the use or disclosure of Health-Related Information other than as provided for by these Terms, including administrative, physical, and technical safeguards that reasonably and appropriately protect the confidentiality, integrity, and availability of the information.

Security Incident. We will report to clinicians any discovered use or disclosure of Health-Related Information not provided for by these Terms, or when we determine that unauthorized access to Health-Related Information has occurred. We will cooperate reasonably with clinicians to investigate and mitigate any such breach and provide clinicians with the necessary information to make any legally required notification to individuals.

IV. Eligibility to Use the Recovery Record Service

You must be over 18 years old or have the permission of a parent or guardian to use the Recovery Record Service. You may not use the Recovery Record Service if you are under 13 years old.

You may use the Recovery Record Service on behalf of an organization as long as you are an authorized representative of that organization.

Children. No part of the Recovery Record Service is directed to persons under the age of 13. IF YOU ARE UNDER 13 YEARS OF AGE, PLEASE DO NOT USE OR ACCESS THE RECOVERY RECORD SERVICE AT ANY TIME OR IN ANY MANNER. If you are under 18 years of age, you represent and agree that you possess the legal consent of your parent or guardian to access and use the Recovery Record Service.

Agent of a Company, Entity, or Organization. If you are using the Recovery Record Service on behalf of a clinician, company, entity, or organization (collectively “Organization”), then you represent and warrant that you:

  1. are an authorized representative of that Organization;
  2. have the authority to bind that Organization to these Terms; and
  3. agree to be bound by these Terms on behalf of that Organization.

V. Your Account

You are responsible for your log-in credentials and for keeping your information accurate.

You are responsible for any activity resulting from the use of your log-in credentials on the Recovery Record Service.

You represent and warrant that the information you provide to the Recovery Record upon the licensing of the Recovery Record Service and at all other times will be true, accurate, current, and complete.

Your Log-In Credentials. To use the Recovery Record Service, you will have log-in information, including a username and password. Your account is personal to you, and you may not share your account information with, or allow access to your account by, any third party. As you will be responsible for all activity that occurs under your access credentials, you agree to use reasonable efforts to prevent unauthorized access to or use of the Recovery Record Service and to preserve the confidentiality of your username and password, and any device that you use to access the Recovery Record Service.

You agree to notify us immediately of any breach in secrecy of your log-in information. If you have any reason to believe that your account information has been compromised or that your account has been accessed by a third party, you agree to immediately notify the Recovery Record by e-mail to legal@recoveryrecord.com. You will be solely responsible for the losses incurred by the Recovery Record and others due to any unauthorized use of your account.

VI. Communications

Recovery Record may communicate with you by email or posting notice on the Recovery Record Service. You may request that we provide notice of security breaches in writing.

You agree to receive email from us at the email address you provided to us for customer service-related purposes.

Electronic Notices. By using the Recovery Record Service or providing Personal Information to us, you agree that we may communicate with you electronically regarding security, privacy, and administrative issues relating to your use of the Recovery Record Service. If we learn of a security system’s breach, we may attempt to notify you electronically by posting a notice on the Recovery Record Service or sending an email to you. You may have a legal right to receive this notice in writing. To receive free written notice of a security breach (or to withdraw your consent from receiving electronic notice), please write to us at legal@recoveryrecord.com.

VII. Recovery Record’s Content Ownership and Use

Recovery Record owns or has rights to all of the content we make available through the Recovery Record Service, but you may use it as you use the Recovery Record Service. You cannot use our logo without our written permission.

The contents of the Recovery Record Service include: designs, text, graphics, images, video, information, logos, button icons, software, audio files, computer code, and other Recovery Record content (collectively, “Recovery Record Content”). All Recovery Record Content and the compilation (meaning the collection, arrangement, and assembly) of all Recovery Record Content are the property of Recovery Record or its licensors and are protected under copyright, trademark, and other laws.

License to You. We authorize you, subject to these Terms, to access and use the Recovery Record Service and the Recovery Record Content solely for the personal, non-commercial use of the Recovery Record Service, at our discretion. Any other use is expressly prohibited. This license is revocable at any time without notice and with or without cause. Unauthorized use of the Recovery Record Content may violate copyright, trademark, and applicable communications regulations and statutes and is strictly prohibited. You must preserve all copyright, trademarks, service marks, and other proprietary notices contained in the original Recovery Record Content on any copy you make of the Recovery Record Content.

Recovery Record Marks. Recovery Record, the Recovery Record logo, and other Recovery Record logos and product and service names are or may be trademarks of Recovery Record (the “Recovery Record Marks”). Without our prior written permission, and except as solely enabled by any link as provided by us, you agree not to display or use in any manner the Recovery Record Marks.

VIII. Intellectual Property Rights and Our License to Use It

You, or the people who allow you to use their content, own all of the content you post using the Recovery Record Service. However, we may use it for any purpose, in connection with providing the Recovery Record Service. We may also modify your content to make it work better.

It is very important that you have permission to use other people’s content or they may be able to sue you for violating their legal rights.

Recovery Record Claims No Ownership. The Recovery Record Service may provide you with the ability to create, post, or share content (“Your User Content”). Recovery Record claims no ownership or control over Your User Content. You or a third-party licensor, as appropriate, retain all copyright, patent, and trademark rights to any of the content you post on or through the Recovery Record Service. You are responsible for protecting those rights.

Recovery Record’s Use of Posted Content on the Recovery Record Service. By creating, posting, or sharing Your User Content on or through the Recovery Record Service, and subject to Recovery Record’s Privacy Policy, you grant Recovery Record a world-wide, non-exclusive, sub-licensable, royalty-free, transferable license to reproduce, distribute, publicly display, publicly perform, create derivative works of, and otherwise use, modify, and exploit Your User Content for the purposes of providing the Recovery Record Service. You waive any rights you may have regarding Your User Content being altered or manipulated in any way that may be objectionable to you. This license will continue when you stop using the Recovery Record Service. Recovery Record reserves the right to refuse to accept, post, display, or transmit any User Content in its sole discretion.

Clinicians’ Use of Posted Content on the Recovery Record Service. You may choose to make available Your User Content, including Health-Related Information, to clinicians and clinicians’ organizations. By doing so, you grant the clinician and clinicians’ organization a non-exclusive license to access or otherwise use Your User Content for medical diagnosis, treatment, and reporting purposes. Once Your User Content is made available to a clinician or clinician’s organization, this license survives even when you delete Your User Content from the Recovery Record Service or remove your link to the clinician or clinician’s organization using the Recovery Record Service.

You Acquire No Ownership of Others’ Content. You understand and agree that you will not obtain, as a result of your use of the Recovery Record Service, any right, title, or interest in or to such content delivered via the Recovery Record Service or in any intellectual property rights (including, without limitation, any copyrights, patents, trademarks, trade secrets, or other rights) in the content.

You Must Have Rights to the Content You Post. You represent and warrant that: (i) you own the content posted by you on or through the Recovery Record Service or otherwise have the right to grant the license set forth in these Terms, (ii) the posting and use of Your User Content on or through the Recovery Record Service does not violate the privacy rights, publicity rights, copyrights, contract rights, intellectual property rights, or any other rights of any person, and (iii) the posting of Your User Content on the Recovery Record Service does not result in a breach of contract between you and a third party. You agree to pay for all royalties, fees, and any other monies owing any person by reason of content you post on or through the Recovery Record Service. You also acknowledge and agree that Your User Content is non-confidential and non-proprietary.

The Recovery Record Service contains content from users and other Recovery Record licensors. Except as provided within these Terms, you may not copy, modify, translate, publish, broadcast, transmit, distribute, perform, display, or sell any content appearing on or through the Recovery Record Service.

IX. Copyright Policy

Tell us if you think a user has violated your copyright using the Recovery Record Service, or if you think someone incorrectly reported that you violated his or her copyright.

The Digital Millennium Copyright Act of 1998 (the “DMCA”) provides recourse for copyright owners who believe that material appearing on the Internet infringes their rights under U.S. copyright law. If you believe in good faith that materials posted on the Recovery Record Service infringe your copyright, you (or your agent) may send Recovery Record a “Notification of Claimed Infringement” requesting that the material be removed, or access to it blocked. The notice must include the following information:

  1. A physical or electronic signature of a person authorized to act on behalf of the owner of the works that have been allegedly infringed;
  2. Identification of the copyrighted work alleged to have been infringed (or if multiple copyrighted works located on the Recovery Record Service are covered by a single notification, a representative list of such works);
  3. Identification of the specific material alleged to be infringing or the subject of infringing activity, and information reasonably sufficient to allow Recovery Record to locate the material on the Recovery Record Service;
  4. Your name, address, telephone number, and email address (if available);
  5. A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and
  6. A statement that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

We may terminate the accounts and/or prevent content posting of users who repeatedly infringe copyright holders’ copyrights. A ”repeat infringer“ is a user who, on more than two occasions, has been determined by final order of a United States court to have infringed the copyright rights of a third party by providing infringing content through the Recovery Record Service.

If you believe in good faith that a notice of copyright infringement has been wrongly filed against you, the DMCA permits you to send Recovery Record a counter-notice.

Notices and counter-notices must meet the then-current statutory requirements imposed by the DMCA; see http://www.loc.gov/copyright/ for details. Notices and counter-notices with respect to the Recovery Record Service should be sent to [1121 Clark Way, Palo Alto, CA 94304] (legal@recoveryrecord.com). Consult your legal advisor and see 17 U.S.C. § 512 before filing a notice or counter-notice as there are penalties for false claims under the DMCA.

X. Suggestions and Submissions

We appreciate your comments, but if you send us creative ideas, we can use them without compensating you.

We appreciate hearing from our users and welcome your comments regarding the Recovery Record Service. Please be advised, however, that if you send us creative ideas, suggestions, inventions, or materials (“creative ideas”), we shall:

  1. own, exclusively, all now known or later discovered rights to the creative ideas;
  2. not be subject to any obligation of confidentiality and shall not be liable for any use or disclosure of any creative ideas; and
  3. be entitled to unrestricted use of the creative ideas for any purpose whatsoever, commercial or otherwise, without compensation to you or any other person.

XI. User Content Disclaimers, Limitations, and Prohibitions

You are responsible for your actions when using and relying on the Recovery Record Service or content available on the Recovery Record Service.

We do not represent or guarantee the truthfulness, accuracy, or reliability of content, posted by users, including clinicians (“User Content”). You accept that any reliance on material posted by other users or third-party service providers will be at your own risk. By using the Recovery Record Service you accept the risk that you might be exposed to content that is objectionable or otherwise inappropriate.

You are solely responsible for Your User Content on the Recovery Record Service. Recovery Record does not endorse any, nor is it responsible for, User Content on the Recovery Record Service. You assume all risks associated with Your User Content, including anyone’s reliance on its quality, accuracy, or reliability. You may expose yourself to liability if, for example, Your User Content contains material that is false, intentionally misleading, or defamatory; violates third-party rights; or contains material that is unlawful or advocates the violation of any law or regulation.

Do not do bad things with the Recovery Record Service, try to break it, or steal our hard work.

You agree to use the Recovery Record Service only for its intended purpose. You must use the Recovery Record Service in compliance with all privacy, data protection, intellectual property, and other applicable laws. The following uses of the Recovery Record Service are prohibited. You may not:

  1. attempt to interfere with, harm, reverse engineer, steal from, or gain unauthorized access to the Recovery Record Service, user accounts, or the technology and equipment supporting the Recovery Record Service;
  2. frame or link to the Recovery Record Service without permission;
  3. use data mining, robots, or other data gathering devices on or through the Recovery Record Service, unless specifically allowed by these Terms;
  4. post incomplete, false, or misleading information, impersonate another person, or misrepresent your affiliation with a person or entity;
  5. harass, stalk, abuse, or post irrelevant or objectionable material;
  6. sell, transfer, or assign any of your rights to use the Recovery Record Service to a third party without our express written consent;
  7. post advertising, marketing, or spam links or content, except as specifically allowed by these Terms (posting the same note more than once can be considered "spam" or "spamming");
  8. use the Recovery Record Service in an illegal way or to commit an illegal act in relation to the Recovery Record Service or that otherwise results in fines, penalties, and other liability to Recovery Record or others; or
  9. access the Recovery Record Service from a jurisdiction where it is illegal or unauthorized.

XII. Consequences of Violating These Terms

If you do not act acceptably, we may prohibit your use of the Recovery Record Service.

We reserve the right to suspend or terminate your account and prevent access to the Recovery Record Service for any reason, at our discretion. We reserve the right to refuse to provide the Recovery Record Service to you in the future.

Recovery Record may review and remove any User Content at any time for any reason, including for activity which, in its sole judgment: violates these Terms; violates applicable laws, rules, or regulations; is abusive, disruptive, offensive or illegal; or violates the rights of, or harms or threatens the safety of, users of the Recovery Record Service.

You are responsible for any claims, fees, fines, penalties, and other liability incurred by us or others caused by or arising out of your breach of these Terms and your use of the Recovery Record Service.

XIII. Recovery Record’s Liability

We are not liable for the actions of users when they use the Recovery Record Service. We may also change the Recovery Record Service at any time and are not liable for how this may affect you. We do not guarantee the quality or accuracy of any content you view using the Recovery Record Service or other websites.

Changes to the Recovery Record Service. We may change, suspend, or discontinue any aspect of the Recovery Record Service at any time, including hours of operation or availability of the Recovery Record Service or any feature, without notice or liability.

User Disputes. We are not responsible for any disputes or disagreements between you and any third party, including clinicians and clinicians’ organizations , with whom you interact using the Recovery Record Service. You assume all risk associated with dealing with third parties. You agree to resolve disputes directly with the other party. You release Recovery Record of all claims, demands, and damages in disputes among users of the Recovery Record Service. You also agree not to involve us in such disputes. Use caution and common sense when using the Recovery Record Service.

Content Accuracy. We make no representations about accuracy, reliability, completeness, or timeliness of any contents of the Recovery Record Service. Similarly, we make no representations about accuracy, reliability, completeness, or timeliness of any data from a third-party service provider or the quality or nature of third-party products or services obtained through the Recovery Record Service. Use the Recovery Record Service at your own risk.

Third-Party Websites. The Recovery Record Service may include links to third party websites and applications. You are responsible for evaluating whether you want to access or use them. We are not responsible for and do not endorse any features, content, advertising, products, or other materials on other websites or applications. You assume all risk and we disclaim all liability arising from your use of them.

Third-Party Functionality. The Recovery Record Service may allow you to use third-party content and functionality. You use such content or functionality subject to such third parties’ terms and conditions.

We make no promises and disclaim all liability of specific results from the use of the Recovery Record Service.

Released Parties Defined. “Released Parties” include Recovery Record and its affiliates, officers, employees, agents, partners, licensors, clinicians, and clinician’s organizations.

A. DISCLAIMER OF WARRANTIES

You use the Recovery Record Service at your own risk. We make no warranties or guarantees.

YOU EXPRESSLY UNDERSTAND AND AGREE THAT: (A) YOUR USE OF THE RECOVERY RECORD SERVICE IS AT YOUR SOLE RISK, AND THE RECOVERY RECORD SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS AND THE RELEASED PARTIES EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES AS TO PRODUCTS OR SERVICES OFFERED BY BUSINESSES LISTED ON THE RECOVERY RECORD SERVICE, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT; (B) THE RELEASED PARTIES MAKE NO WARRANTY THAT (I) THE RECOVERY RECORD SERVICE WILL MEET YOUR REQUIREMENTS, (II) THE RECOVERY RECORD SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, (III) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE RECOVERY RECORD SERVICE WILL BE ACCURATE OR RELIABLE, (IV) THE QUALITY OF ANY GOODS OR SERVICE AVAILABLE ON THE RECOVERY RECORD SERVICE WILL MEET YOUR EXPECTATIONSAND, AND (IV) ANY ERRORS IN THE RECOVERY RECORD SERVICE WILL BE CORRECTED; AND (C) ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE RECOVERY RECORD SERVICE IS ACCESSED AT YOUR OWN DISCRETION AND RISK, AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR MOBILE DEVICE OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OR USE OF ANY SUCH MATERIAL.

B. LIMITATION OF LIABILITY AND INDEMNIFICATION

We are not liable for anything that happens to you involving the Recovery Record Service. If you use the Recovery Record Service in a way that causes us to be included in litigation, you agree to pay all legal fees and costs for Released Parties.

YOU EXPRESSLY UNDERSTAND AND AGREE THAT THE RELEASED PARTIES SHALL NOT BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY LOSS OR DAMAGES, INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES OR PERSONAL INJURY OR DEATH (EVEN IF RECOVERY RECORD HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), RESULTING FROM: (I) THE USE OR THE INABILITY TO USE THE RECOVERY RECORD SERVICE; (II) THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES RESULTING FROM ANY GOODS, DATA, INFORMATION OR SERVICES OBTAINED OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO THROUGH, FROM, OR AS A RESULT OF THE RECOVERY RECORD SERVICE; (III) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA; (IV) STATEMENTS OR CONDUCT OF ANY USER OR THIRD PARTY ON THE RECOVERY RECORD SERVICE; (V) YOUR RELIANCE ON CONTENT MADE AVAILABLE BY US; OR (VI) ANY OTHER MATTER RELATING TO THE RECOVERY RECORD SERVICE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. ACCORDINGLY, SOME OF THE ABOVE LIMITATIONS IN THIS PARAGRAPH MAY NOT APPLY TO YOU.

TO THE FULLEST EXTENT POSSIBLE BY LAW, THE RELEASED PARTIES’ MAXIMUM LIABILITY ARISING OUT OF OR IN CONNECTION WITH THE RECOVERY RECORD SERVICE OR YOUR USE OF RECOVERY RECORD CONTENT, REGARDLESS OF THE CAUSE OF ACTION (WHETHER IN CONTRACT, TORT, BREACH OF WARRANTY, OR OTHERWISE), WILL NOT EXCEED $100.

You agree to defend, indemnify, and hold harmless the Released Parties from and against any claims, actions, or demands, including without limitation reasonable legal and accounting fees, alleging or resulting from (i) your use of or reliance on any third-party content, (ii) your use of or reliance on any Recovery Record Content, or (iii) your breach of these Terms. We shall provide notice to you promptly of any such claim, suit, or proceeding.

XIV. General Terms

These Terms constitute the entire agreement between you and Recovery Record concerning your use of the Recovery Record Service. Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. If any provision of these Terms is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties’ intentions as reflected in the provision, and the other provisions of these Terms remain in full force and effect. The section titles and annotations in these Terms are for convenience only and have no legal or contractual effect.

XV. Arbitration, Class Waiver, and Waiver of Jury Trial

We are located in California so all disputes must be resolved there. We will use arbitration to resolve any problems, and you cannot join a class action lawsuit or obtain a jury trial for any disputes you have with us related to your use of the Recovery Record Service.

These Terms and the relationship between you and Recovery Record shall be governed by the laws of the state of California without regard to its conflict of law provisions. You and Recovery Record agree to submit to the personal and exclusive arbitration of any disputes relating to your use of the Recovery Record Service under the rules of the American Arbitration Association. Any such arbitration, to the extent necessary, shall be conducted in Palo Alto United States of America and California. You covenant not to sue Recovery Record in any other forum.

You also acknowledge and understand that, with respect to any dispute with the Released Parties arising out of or relating to your use of the Recovery Record Service or these Terms:

Contact Information

Recovery Record, Inc.
1121 Clark Way
Palo Alto, CA 94304
legal@recoveryrecord.com